Small Dreamz Big Adventures

PROS: Owner will pick you up at your hotel (provided you drop her off at her workplace) Owner includes bear & bug spray Owner includes a cooler with ice packages and frozen water Comfortable bed & good bedding Coleman stove provided (but no propane) No writing on van so easy to stealth camp Its probably the cheapest van in Calgary CONS Van is very beat up and suffers from deferred maintenance Manual windows and basically everything manual with no cruise control Broken side door does not lock with key so its very inconvenient to get in and out of the back Rooftop vent handle is missing so you can't let hot air out of the van No windows that open besides front ones which makes it hard to vent and hot at night Very low budget radio that did not work with my iPhone No backup camera which makes it very difficult and somewhat dangerous to backup One of the backup mirrors is cracked Dashboard constantly flashed error about tire sensor Dashboard occasionally flashed error about Stabilitrack system problem Owner works a job where she can't have a cell phone with her at all times Owners won't offer to give you a ride to the airport when you drop the car off at their house which is not too far from the airport I had the unfortunate situation where the van experienced a serious electrical problem that could have left me stranded in the middle of nowhere mountains with no cell phone service but I carefully limped the van to a very reputable and helpful mechanic. I paid to have them troubleshoot it but the owner refused to reimburse me. Try calling RVEzy and go to their "Roadside Assistance" option - it basically says go their app and you are not able to talk to a human being with that option - terrible customer service. They did not call me when the owner reported to them the breakdown - they sent me an email which I could not receive. They did call me after the trip was over to tell that it was my fault for paying for a "nonauthorized repair." When I called them back to explain my side of the story it said "all agents are busy try later." After 20 tries with no answer and no ability to wait on hold I gave up - terrible customer service. I must admit that I should have paid attention to the old adage: "You get what you pay for." In hindsight, I should have spent a few hundred more and gotten a much newer van - one that wasn't 14 years old. Not sure if I want to even rent with RVezy again - this was a stressfully bad experience marked by unempathetic customer/owner service - and expensive too.

A great camper for a trip in the rockies! Had everything we needed, was comfortable and roomy.

The van was great! Elissa and Wendy were kind and communicative hosts.