Candace S S.
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À propos de Candace S

Membre depuis 2020

Commentaires des voyageurs (44)

  • Ken H.sept. 2024
    Livré par l’hôte
    5.0
    Great communication. The setup team was friendly and thorough getting us squared away. The air conditioner was really nice to have on a hot weekend. Excellent outdoor cooking setup. Kids loved the bunk beds. Will book again. Thanks!
  • Richard G.août 2024
    4.0
    Candace went above and beyond during this; a few flaws were found when renting the RV, but were minor. The only dirty locations we could find inside the RV were in the storage locations(located outside of the trailer). But these were outside of the living space, so manageable.
  • Tricia D.août 2024
    Livré par l’hôte
    4.0
    We had a great stay! The trailer was very spacious and had everything we needed.
  • Theresa B.août 2024
    Livré par l’hôte
    5.0
    Had a wonderful week at Gull Lake! Maybe we'll see you again next year!
  • CC
    Chris C.août 2024
    Livré par l’hôte
    4.3
    Our family of 4 had a great time with our trip and rental experience! Everything went very smooth and I wouldn't hesitate recommending the unit and owners to friends and family.
  • Boyd G.juil. 2024
    Livré par l’hôte
    5.0
    We rent this trailer every year for 3 years now. It's always a seamless and pleasant experience, with all items well stocked, clean, and in perfect working order. Highly recommend!
  • DH
    Debra H.juil. 2024
    Livré par l’hôte
    4.5
    Really nice, big trailer, loved the big bedroom and we had a really good vacation at the lake The trailer is older and showing its age in some places but everything worked. Nice that the awning was motor activated. Owners were really nice. It had all the things we needed including dishes, pots & pans, towels etc.
  • Miriam M.juil. 2024
    Livré par l’hôte
    5.0
    Wow - highly recommend! Smooth delivery & set up & pick- up (super accommodating for the timeline), friendly introduction to its use (including answering many questions via text), quick and helpful when I as a first time trailer user needed help(includingstopping by in personon a su day). I will rent from Candace and Dana again.
  • MD
    Marguerite D.août 2023
    Livré par l’hôte
    5.0
    Beautiful camper, huge, comfortable, clean.
  • JK
    Jennifer K.août 2023
    Livré par l’hôte
    4.5
    The hosts had a pleasant demeanor and the trailer was clean, but unfortunately our experience was characterized by a series of failures. We were expecting a relaxing and enjoyable vacation but the reality we encountered fell short of our expectations. The first issue began when the trailer was not delivered on time. This was an inconvenience to my son and I who had to wait at the site, but also to other friends and family who delayed their departure on our advice. We had ideally wanted to be there at 3, but the trailer would eventually not be set up until after 7:00 pm. Unfortunately, spending time unpacking when we had planned to make a family dinner was not ideal. Furthermore, upon settling into the trailer, we were shocked to discover there was a significant leak in both the kitchen area and bunk area, water was pouring through the roof dampening the interior and creating an uncomfortable environment. We sat in our vehicle in the rain while they fixed the issues. This took upward of 2 hours. The trailer also had to be levelled a certain way to ensure that the water did not continue seep in which also created a somewhat “bouncy” and slanted trailer for the remaining stay. Adding to the issues, the air mattress provided within the trailer had a leak, resulting in an uncomfortable night’s sleep and further diminishing the quality of the stay. Again the hosts had to come out and patch the mattress (we tried in vain to fix ourselves) Such basic amenities should have been thoroughly inspected and maintained to ensure a pleasant guest experience. What was most concerning is the evident lack of foresight demonstrated. It was made clear that these issues (all the leaks and mattress) were pre-existing and should have been addressed properly before the trailer was made available. Regrettably and despite their fixing the issues, we were only offered a refund of one night stay out of a 4 night stay. These issues happened on Thursday (late arrival and set up) Friday (Leaks) and Saturday (Mattress) each and every day, so each day we had an issue. This of course involved explaining the issues, texting back and forth, taking and sending pictures and the physical in person disruptions nearly every day to our stay. We felt this marginal refund was an inadequate resolution given the numerous problems. The hosts further disappointed us with how they spoke about the issues, “you probably sat on the air mattress a certain way” “ I am doing this when I should be at my real job” was dismissive to our issues and the inconveniences we encountered. As an Airbnb host I can understand it can be difficult to juggle a full time job and a side gig but my guests would never be made to feel that fixing my oversights was a favour or their fault. We urge the host to take this feedback seriously to make necessary improvements to their equipment, customer approach to problems and time management. We hope they will provide more significant resolution that what was offered than the one night refund that was provided, which may have prevented this review.
  • Donalda H.août 2023
    Livré par l’hôte
    5.0
    Everything was great from delivery and setup plus explanation of how everything worked. Candace was prompt to answer questions and friendly to work with. The layout of the trailer was super, awning carpet and camp chairs completed the picture.
  • Scott O.août 2023
    Livré par l’hôte
    5.0
    So easy to deal with! Great unit for a family and lots of space! It includes lots of kitchen extras that cuts back on packing. The outside fridge and sink was such a bonus! We had a great time!
  • Boyd G.juil. 2023
    Livré par l’hôte
    5.0
    Once again exceptional experience Will be using you again next year
  • GH
    Glen H.juil. 2023
    5.0
    As promised and with extras. Very accommodating on pickup and drop-off. Would rent again. Thank your for the clean rental.
  • Nick O.juil. 2023
    Livré par l’hôte
    5.0
    Candace and her family provided fantastic service for delivery, set up and checked in on us a couple times when our site had power issues. The unit was perfect for our family trip. Will be looking to book again.
  • SS
    sara S.juil. 2023
    Livré par l’hôte
    5.0
    Really enjoyed our stay at Gull Lake in the trailer. Dana and Candace were very helpful and responsive. The outdoor kitchen was a huge benefit and we were able to cut back on packing items as the trailer had most things, and if something was missing that was listed, our hosts were quick to help. They made this experience super smooth and easy. We'd definitely rent through them again.
  • Todd S.juil. 2023
    Livré par l’hôte
    5.0
    Owners, Candace and Dana are both great to work with. Their trailer was clean, ton of room, nicely stocked and perfect for our family. 100% recommended.
  • Lori C.juil. 2023
    Livré par l’hôte
    5.0
    Very accommodating. Friendly family. Easy Peasy. Highly recommend
  • SR
    Stacey R.mai 2023
    Livré par l’hôte
    5.0
    Candace and Dana were easy to communicate with, prompt and friendly. The trailer was perfect for our family of 5, we loved the bunk room and outdoor kitchen! It was well equipped with all the necessities. Would definitely rent again!
  • CP
    Cody P.août 2022
    Livré par l’hôte
    5.0
    Easy and great communication, will definitely consider again for next time
  • Jen D.août 2022
    Livré par l’hôte
    5.0
    We loved this trailer for our family of 5. Candace was great with communication and set up. The trailer was just what we needed.
  • Ray M.août 2022
    Livré par l’hôte
    5.0
    Camper was clean and tidy, owners were incredible and super easy to communicate with. Our family had a wonderful time, we'd recommend the trailer to anyone!
  • Scot T.août 2022
    Livré par l’hôte
    5.0
    Terrific experience RV was just as advertised. Great people to work with. Candace was great easy to talk to. I would rent again.
  • ES
    Erin S.août 2022
    Livré par l’hôte
    5.0
    We really enjoyed our stay in Candace’s trailer! Candace was an excellent communicator! The trailer was clean and well stocked. I have no complaints and hope to book again with her!
  • Heather B.août 2022
    Livré par l’hôte
    5.0
    Great camper! Clean and fresh, lo
  • JD
    Joy D.août 2022
    Livré par l’hôte
    5.0
    I have rented many trailers and by far this trailer has been the best we’ve rented yet. Both the unit itself and the owners are top notch. Fantastic communication from first contact right through our stay. The trailer itself is large, clean and extremely well stocked. If we are ever back in Alberta needing to rent a trailer - would rent this trailer in a heartbeat.
  • Boyd G.juil. 2022
    Livré par l’hôte
    5.0
    Excellant product and service. Communication was excellant!!
  • Robin H.juil. 2022
    Livré par l’hôte
    5.0
    We are first timers renting an RV, as we own our own 5th Wheel but can't tow it. This was an Amazing way to take a holiday. Candice and Dana were so accommodating, responded so quick to questions as well. Dana had the trailer all set up just as we arrived, pick up was right on time, and the trailer is great! Lots of room for a family of 4 and a Dog! The trailer was clean and the beds were comfortable. lots of supplies and there is a list so you know what is already in the trailer! Thanks guys we might need to book for next year already!
  • Megan L.juil. 2022
    Livré par l’hôte
    5.0
    Great Camper! Perfect for families, so many features including an outdoor kitchen, additional exterior door to the bathroom, kids bunk room, and more. The camper was clean and was stocked with some basics for your trip. The owners were easy to deal with and very quick to respond to any questions. Would definitely rent from them again.
  • DG
    Dru G.juin 2022
    Livré par l’hôte
    5.0
    very easy to communicate with and just great people to deal with! Camper was very clean and had everything you needed to have a great weekend!
  • TW
    Tiara W.août 2021
    Livré par l’hôte
    5.0
    My family and I had a lovely trip in this trailer! There is a lot of space which was lovely with two toddlers and the main bedroom even had enough room for the pack and play to fit in which was a nice bonus. We had some issues with the hot water not working but Candace and her husband Dana were helpful in providing assistance as needed. The outdoor kitchen was a huge bonus too!
  • Michael M.août 2021
    5.0
    Candace has been an amazing connunicator. The trailer was spotless and enjoyed the high quality cookware provided for use. We for sure would rent again. Thank you so much
  • Melissa T.juil. 2021
    Livré par l’hôte
    5.0
    This is a fantastic unit to rent. Extremely clean upon delivery, comfortable beds and nice and roomy. We really enjoyed this and would definitely rent it again.
  • JF
    Jane F.juil. 2021
    Livré par l’hôte
    5.0
    A great experience all around! The unit is very spacious and comfortable. Perfect for families with kids. The outdoor kitchen is so great - very handy. Candace and Dana were awesome and took great care of getting us set up. Definitely recommend!
  • Todd S.juil. 2021
    5.0
    Candace and Dana were awesome to work with, being readily available to answer any questions. They went above and beyond to help set up and. take down. Outdoor kitchen is a nice feature along with two separate sleeping areas.
  • Janis S.juin 2021
    Livré par l’hôte
    5.0
    We had a wonderful time in this trailer! The layout is fantastic with lots of storage room:) The trailer was very clean and stocked with everything required for a fun camping trip. Owners (Candace & Dana) were absolutely wonderful to deal with, and very flexible! Would definitely rent again and recommend in a heart beat!! Cheers!
  • Dan P.juin 2021
    Livré par l’hôte
    5.0
    Great RV experience! The trailer was exactly as described and very nicely stocked. Super clean and tidy. Candace and Dana were easy to work with and very punctual!
  • Carmen L.mai 2021
    Livré par l’hôte
    5.0
    Rented the trailer for the May long with my family, Dana delivered the trailer and had it all set up before we arrived. Trailer is in good condition with everything we needed. Candace and Dana were both very to easy to get ahold of, very polite and eager to accommodate any additional items we needed. Dana arrived on time to pick up the trailer. Couldn’t have asked for a better experience!!
  • JC
    Jason and Naemi C.oct. 2020
    5.0
    This was our first time renting an RV and it was an amazing experience. The RV was incredible clean and comfortable. It was a motel on wheels and what topped it off was the outdoor kitchen. Also, the owners were exceptional to deal with. Very quick in their response. Thank you for a wonderful experience.
  • Cindy K.août 2020
    5.0
    This was a great unit. Convenient and comfortable.
  • JR
    Jason R.août 2020
    5.0
    Awesome clean camper, worked really good for us. Thanks
  • Linda J.août 2020
    Livré par l’hôte
    5.0
    THANK YOU for the use of your RV we had a wonderful long weekend!!!! Your RV was just what we needed, the setup was quick & organized and the walk through was perfect. the RV was very clean and you had more things that I wasn't expecting. The outdoor kitchen was perfect, Over all you were friendly and we loved you RV thanks again for sharing it with us. :-)
  • AB
    Abbie B.juil. 2020
    Livré par l’hôte
    5.0
    Great experience.
  • LG
    Liz G.juil. 2020
    Livré par l’hôte
    5.0
    Great experience. The trailer was very clean and worked out perfect for our family. The owners were super friendly and helpful and were very punctual with delivery and pick up!