À propos de Tony

They were on time. Trailer was in great condition. No problems. Communication was also great. No problems.

Great experience for my family. Tony was very responsive with numerous questions asked. Drop off and pick up were easy. Trailer was clean and we had no issues during our dry camping trip.

Tony is the best, answered quickly and his trailer fit our needs perfectly! Thanks again Tony! Definitely made our trip awesome

We had a great trip! It was really nice for our kids and grandbabies to have their own space. The kids loved having bunk beds. The trailer was the perfect size for a family of 4 and a dog. The host was easily accessible via messaging through the app, for any questions or possible issues and was very quick to respond. We will definitely do this again. :).

I would NOT consider this a “luxury” rental based on my experience. I booked this trailer for a family camping trip and paid a substantial amount expecting the condition, cleanliness, amenities, and service represented in the listing. Unfortunately, almost immediately after arriving, I began documenting numerous cleanliness, sanitation, maintenance, and functionality problems. The trailer was delivered at approximately 2:19 PM on August 27, even though my booking documentation showed the rental beginning after 4:00 PM. I have timestamped documentation confirming the actual delivery time. Once I was able to inspect the trailer, I found significant cleanliness and sanitation concerns. I documented dirty utensils, dirty kitchen and pantry/storage areas, unclean surfaces, and numerous other areas that did not appear to have been properly cleaned before the rental. There was also a significant fly problem, including flies entering through an opening/crack near the bathroom area, along with an unpleasant septic/waste odor. There were numerous maintenance and functionality concerns as well. The lighting was inadequate, the couch/ottoman appeared damaged or nonfunctional, the trailer did not appear to be properly level, and an area of the flooring moved and felt as though there was a large air pocket underneath it. I also documented concerns involving the water, propane, and wastewater/holding capacity. Wi-Fi was another important issue. Wi-Fi was one of the amenities I expected when booking this rental and was particularly important because I needed internet access for a scheduled exam. It was not available as expected. I began photographing and documenting these conditions immediately and contacted the host about the problems rather than waiting until the end of the trip to complain. I continued documenting additional issues as I discovered them. One interaction with the host was particularly concerning to me. While I was reporting and documenting the condition of the trailer, the host told me that I would not be receiving a refund—even though, at that point, I had not yet asked him for a refund. My initial communications were about the problems I was finding and the condition of the rental. I later formally requested a full refund through RVezy. I have retained the communications documenting the sequence of these events. What was also extremely frustrating was feeling that responsibility for conditions I documented immediately upon arrival was subsequently being placed on me. There were additional issues surrounding the booking timeline. In addition to the trailer being delivered at approximately 2:19 PM when my booking documentation showed the rental beginning after 4:00 PM, the booking documentation listed the return as before 11:00 AM on August 30. The communications surrounding removal of the trailer created additional unnecessary stress during an already disappointing experience. Instead of enjoying the family camping trip I had planned and paid for, I spent a significant amount of time photographing conditions, communicating about problems, contacting support, and preserving documentation. At the time I am writing this review, I have formally requested a full refund through RVezy and the matter remains in the platform’s review/dispute process. I have submitted extensive documentation supporting my request, including timestamped photographs, communications, and booking records. I will update this review, if appropriate, once that process has been completed. I have retained extensive documentation concerning the condition of this trailer and my experience from the time it was delivered. Based solely on my experience, this rental did not remotely meet my expectations of what was advertised and represented as a luxury camping experience. Given the condition of the trailer, the problems I encountered, and the way my concerns were handled, I would not rent this trailer again and cannot recommend it.