Carlos went out of his way to make everything work. It was an especially crowded weekend in Miami with a lot of traffic, and Carlos delivered the RV like a professional. The RV itself, is extremely accommodating. Our favorite part where the wonderful meals we had. My family really enjoyed it. Everything was as described or better. It came with bedding, and everything you need for a wonderful experience. Everything was perfectly clean, and smelled good, etc. Don't take that for granted, sometimes RVs have a little smell to them. Carlos keeps this one smelling fantastic. It was clean, it was nice, and I would highly recommend.