Matthew and Kristen N.
4.8(27 avis) Identité vérifiée Superhôtes 100% taux de réponse

À propos de Matthew and Kristen

Membre depuis 2022

Annonces de VR


Commentaires des voyageurs (27)

  • MC
    Melanie C.août 2025
    Livré par l’hôte
    4.3
    Had a great experience renting from Matthew and Kristen! Even though the RV had a few hiccups during our trip, they were absolutely phenomenal in how they handled everything. They responded quickly, professionally, and made sure our every need was taken care! The RV itself was clean, comfortable, and well-equipped, and their support made all the difference. I really appreciated their dedication and would highly recommend renting from them. Thank you, Matthew and Kristen!
  • Michael D.août 2025
    Livré par l’hôte
    5.0
    Matthew and Kristen were great - very flexible, responsive and helpful. The RV was clean, spacious and well supplied with the essentials. Would definitely recommend them!
  • Gaétan D.juil. 2025
    Livré par l’hôte
    5.0
    Always easy doing business with Mathews and Kristen Always a pleasure , i recommend them for your next trip
  • Adam F.juil. 2025
    Livré par l’hôte
    5.0
    Great working with Matthew and Kristen! They were very nice and great communicators. Would definitely rent from them again!
  • Joni P.oct. 2024
    Livré par l’hôte
    3.3
    RV was very spacious, clean and comfortable for the three of us staying in it. Matt arrived on time for set up and was very friendly. He took the time to explain how everything worked and to ensure the trailer was properly level. Unfortunately, on night two, in October, and near freezing outside temps, the heat stopped working. We desperately tried calling both Kristin and Matt all night and got no response. We stayed up all night using the gas stovetop to generate a small amount of heat but we obviously could not sleep. Matt phoned the next morning and apologized and tried to sort out the issue. They paid for us to fill both tanks ($30) but unfortunately no discount or consideration was given for the rv rental for the inconvenience and impact this had on our weekend. It was my sisters wedding and we had family in from Scotland so there were many events to attend. We had no sleep and no energy and had to miss events trying to drive around and find propane (not to mention the smell from the tanks in the car as they were leaking!!!) It was brutal. In addition, after the rental period, we then got a reminder from Matt that only one tank is included with a rental for next time we book?!?! Unfortunately and obviously, we will NEVER be booking this trailer again based on our experience… I would not recommend booking this one. You want owners who will answer the phone and help address problems right away to ensure a positive experience for everyone.
  • SG
    Suzanne G.sept. 2024
    Livré par l’hôte
    5.0
    Excellent hosts! Very accommodating. We rented this trailer for a dog show. Kristen and Matt both answred our questions promptly.
  • Kaitlyn T.août 2024
    Livré par l’hôte
    4.5
    Great hosts! Honest and fast communicators.
  • IB
    Isaac B.juil. 2024
    Livré par l’hôte
    4.5
    Excellent communication, quick response time. Trailer is always clean and everything works.
  • Gaétan D.juil. 2024
    Livré par l’hôte
    5.0
    Really easy to deal with Matthew and Kristen , communication is clear , quick answers, everything is really nice with them .
  • Lisa B.mai 2024
    Livré par l’hôte
    5.0
    Matthew and Kristen were amazing hosts. I would highly recommend their trailer. Super clean, comfortable and had everything we needed. We had a great experience!
  • CM
    Chelby M.sept. 2023
    Livré par l’hôte
    5.0
    We have stayed in LOTS of rental trailers and this was probably one of our favourites! Every last thing was well thought out. Even to the small minor details. Extremely happy with our stay! THANK YOU!
  • Rob R.sept. 2023
    Livré par l’hôte
    5.0
    Great camper for the family. Very clean and had everything needed for the weekend getaway. They delivered and setup the trailer on time.
  • CA
    Cameron A.août 2023
    Livré par l’hôte
    5.0
    Thank You Matt and Kristen! We had a great time in your trailer. VERY well equipped with everything you’d need. Great movies for those rainy days too! Could not have had better hosts or a cleaner more well equipped trailer!
  • IB
    Isaac B.juil. 2023
    Livré par l’hôte
    5.0
    Matt and Kristen and incredible! The camper was delivered and installed on time, no problems! The camper was just as advertised and everything was in perfect working condition! They communicate quickly and respond to concerns at the drop of a hat! They give you a detailed walk through before hand off so you know how everything works. I have allready booked the camper for next year!! If I could give them a 1 million star review it wouldn’t be enough!
  • MP
    Mike P.juil. 2023
    Livré par l’hôte
    5.0
    Matt and Kristen were great hosts with a great trailer. Very helpful in setup instruction and available for any questions. Would happily book again!
  • Gaétan D.juil. 2023
    Livré par l’hôte
    5.0
    Ours host Mathews and Kristen was very nice , communication was great , we have more than we expected, that was a wonderful experience
  • Joe M.juil. 2023
    Livré par l’hôte
    5.0
    Matt and Kristen were great hosts we really enjoyed there trailer and recommend them to anyone thanks Karen and Joe
  • Lisa B.mai 2023
    Livré par l’hôte
    5.0
    Mathew and Kristen were amazing hosts and we really enjoyed their trailer. The trailer was beautiful, very clean, comfortable, and everything was in perfect working order. They had little design touches that made our stay so special. We would highly recommend.
  • Andrea S.oct. 2022
    Livré par l’hôte
    5.0
    Beautiful camper with lots of room. The bed was comfortable and the camper had everything you needed.
  • Mike T.sept. 2022
    Livré par l’hôte
    5.0
    Beautiful camper, renters have thought of everything you might need
  • MM
    Michel M.août 2022
    Livré par l’hôte
    5.0
    Thank you so much for an amazing weekend in your beautiful RV. Super clean, amazing communication and lots of amenities!
  • David P.août 2022
    Livré par l’hôte
    5.0
    Highly recommended. Matthew and Kristen were amazing to work with and the we enjoyed every minute of the RV.
  • DP
    Danielle P.juil. 2022
    Livré par l’hôte
    5.0
    This was our first trailer experience. Matt and Kristen were very informative and welcoming. This immaculate trailer was perfect for our family (2 adults, 2 children and 2 small dogs). If you're looking for a "glamper", I highly recommend this one! Thanks Matt and Kristen for an amazing experience. We will see you next year :) Marco and Dani
  • KH
    Katherine H.juil. 2022
    Livré par l’hôte
    5.0
    Kristen and Matthew were amazing to rent from. They delivered, set up their trailer and walked us through everything before leaving our camp site. They went above and beyond when we couldn’t figure out how to get the water running. Very responsive to messages right from the start and made the process easy every step of the way. We had an amazing experience and would definitely rent from them again.
  • EB
    Erik B.juil. 2022
    Livré par l’hôte
    5.0
    We had the most amazing week renting this RV. It's perfect for any family 😊
  • Sharon M.août 2023
    Livré par l’hôte
    4.8
    This was our first experience renting a trailer which was delivered to our cottage in preparation for our family reunion. We worked with Matthew who always responded immediately if we had any questions or inquiries as we entered this experience. I would rate them as excellent in making us feel comfortable with experience. The trailer was well equipped, easy to operate, and very clean. We would definitely rent with them again!
  • Pat T.août 2025
    Livré par l’hôte
    2.8
    The host brought us a broken RV. Upon arrival, Matt told us that the previous occupants had broken the power cord and that a new cord will be arriving the next day. He said it would still work, but may come loose, and I'd have to fidget with it to get it to work. This was not the case at all. We lost power during the first night. The cord was not supplying power, or charging the battery. They arrived with a fully charged battery though. It seems evident that they knew this was the case, as they could not have charged the battery through the RV, and had to do it manually. When they arrived the next day with the new power cord, at around 530pm, while we were eating dinner with flashlights in the rv, it was the wrong power cord. They did have a new, fully charged battery, almost as if expecting this was going to be the case. We decided to leave and go back home after this. For the almost 1400 dollars it cost, RVezy only wants to refund us less than 600 dollars. They want us to pay over 800 dollars for one night spent in a broken RV. I have now opened a case with VISA to get a proper refund. What a wonderful vacation.