Aaron was great to work with. He was there when we needed him and flexible on pick up and drop off. It was our first RV trip and covered a lot of ground. Took us awhile to get use to things, but yet again Aaron was there with any help we needed. We did bottomed out and do damage (RV does have a big back end FYI) to jack, so we are working through that. Aaron completely understood and we are working together to make it right. Would 100% rent again and totally recommend him and his spacious RV. 5 total(2 adults, 1 teen, 2 younger than 11 ) and a dog. No space issues and held more than needed for our long trip. Thank you for all the memories we were able to create along our trip