For context, I rented this van with my girlfriend for 4 nights so we can have an extended stay in the Lake Louise campgrounds for 3 nights and 1 night at the Yoho kicking horse campground. I was neither asked to write a review or to give 5 stars.
It is really as amazing as it is described. Actually, it has everything as advertised and actually even more. At the time of our booking it also had sunscreen, 3-in-1 shampoo/body wash, toilet paper, and more. I thought it was just a figure of speech but I felt like we could actually just show up with our clothes and sense of adventure as they mentioned.
Another thing that we appreciated was that for our duration of stay, we didn't have to worry about running out of water or battery. By the end of it we still had half a tank of water left. Even the diesel fuel tank was big enough for us to drive from Canmore up as far as Peyto Lake to the north and Emerald Lake to the West and drove for a total of 325km and still had half a tank of fuel left. We were able to dedicate the time to our trip and exploration and only needed to refuel it back up once at the end before returning the van.
The size is also great. The biggest vehicle I've driven is a SUV. Originally I was thinking of renting an RV but I was really glad that I went with this van instead as it was a great introduction to bigger vehicles. There's also a really tight switchback going up to Takakkaw Falls where I was glad I was driving this van instead of an RV! Another thing that's not mentioned enough in the van description is that not only is there a backup camera, there's also side cameras that I found really helpful in helping me adjust to a bigger vehicle. And there were sensors in the front that made me realize I left behind some towels hanging in the front bull bar to dry off.
The hosts were also amazing. They've very quick to reply to messages here and clearing up any questions. They were already waiting outside and ready to greet us when we walked over.
We're not camping pros by any means but they were so patient in explaining everything that I felt really comfortable operating the vehicle and the various devices and what we can expect by the end of it. They even allowed me to record the explanation which we did end up using as a reference to confirm any doubts while we were out. We could have reached out to them too while we were out but didn't feel the need to after that. They also use the van for themselves so I think they'll keep improving on it as they see the needs arise. They also left us with some recommendations for places and restaurants to check out in Banff that we acted on and really enjoyed.
Our trip with this van and host has been phenomenal and special and we highly recommend it!