Shangcao Y.
Identity verified
About Shangcao
Joined in 2020
I'm Eric. Thanks for you love my trailer.
Reviews from guests (16)
Helen D.Jul 2023The host was very nice, as a person I liked him. The problems were with the trailer, and the fact that the host waited until we were picking up the trailer to enlighten us about the biggest weakness of the trailer. We were warned the first time we saw the trailer that you couldn't put toilet paper down the drain. We accepted this fact and still went ahead with the rental. The big problem was when we picked up the trailer and were being shown how to use everything, the host shared that we should not operate the slide if it was in the very hot sun, to try and move the slide in cooler hours. One day we partially opened the slide, just to have enough room to access the fridge, at a rest area on the highway for lunch, it was not hot out, yet it jammed on the way back in. We were 100km out of cell service area. The choice was to drive with an open slide down the highway or drive to cell service, contact RV EZ and have someone sent to fix it. RV EZ was reached an hour later and said their roadside assistance doesn't cover slides. The hosts answer was to unhitch the trailer, drive to a lake and relax, then return to the trailer in the evening and hope the slide would work. Neither answer was good enough. We instead drove with the slide open, not wanting to leave the trailer unattended on the highway. During the next few days the slide continued to get worse to the point we closed it at 5:00am on the final day to make sure we wouldn't have to drive with it open again. RV EZ has since issued us an RV EZ credit of $150 for the inconvenience. The slide is an integral part of this trailer, since in the closed position it shuts off the walkway to the fridge, washroom, and rear bunks. I feel that if you are renting a trailer, and you know there is a problem with a vital part, you should repair the problem before entering into a rental agreement.- Shannon B.May 2023Delivered by hostOverall RV was as expected. Spacious table and bench area was nice. Not much storage space and mattresses are very thin.
Lisa B.Feb 2023RV was great! Clean, everything worked. We stayed nice and warm during our winter camp trip. Would rent again!
Hugo V.Oct 2022This was a great trailer for our family. Very new, modern and spacious. Easy and flexible process for pick up and drop off.
Michelle W.Sep 2022Delivered by hostWe had a great experience on our trip, and the RV was set up and ready for us upon arrival. Pick and drop off went well!
- Sunny K.Aug 2022Very happy with booking good trailer and good service.
- Norm W.Aug 2022Delivered by hostOwner was flexible and easy to deal with. We had a great experience and would rent from this owner again.
- Danny S.Jul 2022It’s really clean RV! My family enjoyed it so much!
Jonathan O.Jul 2022Nice clean new trailer. Had a couple issues on pickup but owner was very accommodating and went above and beyond to make up for it. Trailer is new and could use a couple more sundry items like a kettle, lighter, wine glasses etc… but it is also refreshingly clean with lots of room to make your own.- Deana B.Jun 2022Delivered by hostRV was great, clean and perfect. Thank you
Jose C.Jun 2022Very nice trailer. Family and I had a great time. Very easy to haul and everything worked great.
Miki F.Jun 2022Delivered by hostwe very much enjoyed the travel trailer and it was in immaculate condition! the mattress was very comfortable as well so we got a good night’s sleep.- Jacqueline W.May 2023Delivered by hostWe had a great experience. The trailer was clean and it arrived on the camp site before we did. It would be nice if there was a printed booklet of instructions so we could refer to so that we know how to reserve battery for the TV. Shangcao arrived at 12pm to pick up the trailer. Thank you very much!
Ryan L.Oct 2023Delivered by hostOverall a good experience, everything in trailer worked and was properly set up for us. Inside was not super clean, but an easy fix for future. I would also recommend that you communicate with this host pre-trip about inclusions as this trailer only had the very basics with it- Andrea M.Aug 2023The host was very nice. The trailer was clean however did not have a lot of storage space and the beds were very hard and the battery did not last long. We were dry camping, but thankfully brought a generator. The handle on the fridge was broken when we got it which was quite annoying to try to constantly open. All in all the host was polite and responsed immediately :)
- Jamie R.Apr 2023The host canceled 90 days before this reservation. This is an automated posting.
Reviews from hosts (1)
Taisiia K.Aug 2020Nice family. RV was returned in great condition. We would be happy rent RV them again.