Ron C.
About Ron
Joined in 2019
Reviews from guests (3)
- Alerce H.Aug 2019Delivered by hostI can honestly say RVezy is the worst service I've ever had the misfortune of dealing with. I booked a trailer for 3 days and the owner cancelled on us 6 days before our trip during a long weekend. I called RVezy and they informed me that was my problem and not theirs as they only connect people with trailer owners. I asked if they would be willing to provide a promo code or discount to book whatever remaining trailer available and they said NO. I asked if they would be willing to waive their "middle" man fee and they said NO. It would appear RVezy is only responsible for collecting their fees. Zero assurances are provided by this service and they don't care at all about customer service. As for this trailer, hot water was not working in the trailer. We had to spend 2 hours cleaning the trailer once we did receive it and it took us 3 days to air out the mold smell. I found this super convenient as RVezy promptly charged me a cleaning fee to clean out this trailer that had been setting in storage for months. The owner Ron is a great guy but his trailer needs a lot work. I would not recommend this trailer or RVezy. I look forward to spreading the word on how awful this service truely is.