Brad was great to deal with, the Campervan was perfect for our needs (family of 4 road trip & camping!). It was clean and ran well, the size was perfect for all our gear and for sleeping. The van has good visibility, drives/handles like an SUV, easy to maneuver, fits in most standard parking spots, operation was simple. Brad was great at explaining the van and associated equipment (battery pack/fridge). Pick up and hand off were a breeze. We would definitely rent this van from Brad and his family again. Highly recommend!